Contact Us


Customer Support

Let's talk dots.

Questions about products, orders or your shopping experience? We're here to help make things simple.
01

Business Information

Official Store Details
𝒎𝒐𝒙𝒓𝒊𝒅™
Chengdu Yihaoya Technology Co., Ltd.
Gan Shujuan
91510115MAEGM2WW8Y
611130
service@moxrid.com
+86 15088788984
Room 1306, 13th Floor, Unit 1, Building 12, No. 977 Fengxi Avenue South Section, Liucheng, Wenjiang District, Chengdu City, Sichuan Province
We're
here
@

Email

For product questions, order assistance, returns or general support, email us at service@moxrid.com .

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Phone

Prefer to speak with us directly? You can reach our customer support team at +86 15088788984 .

Your easiest way to reach us

One message. We'll take it from there.

When contacting us, including your order number and a short description of your question can help us understand your request and provide a more useful response.

service@moxrid.com

How we can help

Choose your topic
01

Product Questions

Ask us about product details, compatibility, materials, features or other information before placing an order.

02

Order Support

Need help with an existing order? Please include your order information when contacting us so we can assist more efficiently.

03

Returns & Issues

If you experience an issue with an order, contact us as soon as possible and describe the situation clearly.

Have a question? Just ask.

𝒎𝒐𝒙𝒓𝒊𝒅™ is committed to providing a clear, friendly and straightforward customer support experience.